Frequently asked questions

We provide professional cleaning and property management services designed specifically for Airbnb and short-term rental properties, including: • Standard Turnover Cleaning • Deep Cleaning • Post-Construction or Renovation Cleaning • Laundry Services • Inventory Management • Inspection and Reporting

Our Standard Turnover Cleaning ensures your property is guest-ready after every check-out. This includes: • Cleaning and disinfecting all surfaces. • Changing bed linens and towels. • Emptying trash bins and replacing liners. • Restocking essentials like toiletries, coffee, and tea. • Vacuuming and mopping floors. • Cleaning bathrooms and kitchens. • Inspecting for guest damage or maintenance issues.

We recommend scheduling a Deep Cleaning quarterly or as needed. This service is perfect for maintaining your property’s long-term cleanliness and addressing areas that standard cleaning might miss.

Our Laundry Services provide fresh, clean linens for your guests. We: • Wash, dry, and fold bed linens and towels. • Iron and steam as needed.

Yes! Our Inventory Management Services ensure your property is well-stocked and ready for guests. This includes: • Restocking toiletries, cleaning supplies, and pantry items. • Checking and replacing consumables like coffee pods and paper towels. • Inspecting for missing or damaged items, such as towels, linen and dishes.

Our Inspection and Reporting Service helps maintain your property’s top condition by: • Checking for damages, wear and tear, or maintenance issues. • Documenting and reporting findings to the property owner. This service is performed after guest check-out to ensure your property remains in excellent condition.

Yes, we ensure your property is spotless and guest-ready after any renovations or updates. This service includes: • Removing construction dust and debris. • Cleaning windows, walls, and floors. • Polishing surfaces and fixtures.

Booking is simple! You can: • Call us: (780) 616 4284 • Email us: Info@harmonyhandscleaning.ca • Ask for a quote online: Visit our website at www.harmonyhandscleaning.ca

Yes, we bring all necessary supplies and equipment for every service. If you have specific products you'd prefer us to use, let us know, and we’ll accommodate your request.

Absolutely! We understand that every property is unique. Contact us, and we’ll work with you to create a tailored cleaning and management plan.

While our core services focus on scheduled cleaning, we strive to accommodate urgent requests based on availability. Please contact us for last-minute bookings.

Harmony Hands Cleaning proudly serves Edmonton and surrounding areas. If your property is outside this area, contact us to discuss potential arrangements.

We require at least a 24 hours notice for cancellations or rescheduling. Cancellations made after this period may incur a fee. Contact us for details.

Yes, Harmony Hands Cleaning is fully insured, ensuring peace of mind while we care for your property.

We work with your preferred method of access, including lockboxes, keyless entry systems, or key exchanges. Provide us with the necessary details when booking.

We are dedicated to providing: • Exceptional attention to detail. • Flexible scheduling to suit your needs. • Reliable and professional service backed by industry standards in Edmonton and Canada. Our goal is to help you maintain a clean, welcoming space for your guests while making property management stress-free for you.