Frequently asked questions

We currently offer short-term rental turnover cleaning and recurring home cleaning in Edmonton. Move-in and move-out cleaning is coming soon. Tell us about your property, timing and pets when you request a quote.

We clean bathrooms, kitchens, surfaces and floors between guests; change host-provided linens and towels; empty bins; and restock host-provided essentials where agreed. We share completion photos and flag low supplies or damage we notice. We confirm the property-specific checklist before service.

We share completion photos and notes on low supplies, damage or access issues we notice during a turnover. This is a cleaning update, not a property inspection or maintenance service.

Use the Get a Custom Quote page or the Book now page to share the property address, bedrooms, preferred timing and pet details. A request is reviewed before the appointment is confirmed; no upfront payment is collected. You can also call 780-616-4284 or email info@harmonyhandscleaning.ca.

We confirm cleaning products and equipment before the first visit. For turnovers, the host provides fresh linens, towels and any guest essentials to restock. Tell us about preferred products or property-specific instructions in your request.

Yes. Share your property size, visit frequency, access details and cleaning priorities. We agree on the checklist and any additional work before the first visit.

While our core services focus on scheduled cleaning, we strive to accommodate urgent requests based on availability. Please contact us for last-minute bookings.

Harmony Hands Cleaning proudly serves Edmonton and surrounding areas. If your property is outside this area, contact us to discuss potential arrangements.

Please let us know as soon as possible if you need to change a visit. Any cancellation or rescheduling terms will be confirmed with your booking so you can review them before the appointment is accepted.

We agree on access before the visit, whether through a lockbox, keyless entry or a key handoff. Please share the method during your request; we will coordinate the specific details after confirmation.

We focus on a clear agreed scope, careful details and prompt communication. Hosts receive turnover completion photos and notes; households can set a recurring cleaning rhythm. Tell us what matters most in your space and we will confirm what we can provide.

Please tell us about pets when requesting service. The routine pet fee is shown in your quote. If we find unusually heavy hair or cleanup beyond the agreed scope, we will share photos and a proposed additional charge starting at $50 for your review and approval before proceeding with that extra work.

Yes. Tell us the property size, the rooms you want cleaned and your preferred frequency. We agree on a routine scope and access details before the first visit, then plan regular appointments around availability.

This service is coming soon and is not available for online booking yet. Contact us if you would like us to note your interest, and we can update you when it becomes available.